
Our Commitment to Accessibility
Making Our Services Accessible to All
At Shelter in a Storm, we are committed to maintaining and improving the accessibility of our services and facilities. We continuously review our practices to ensure compliance with current accessibility standards and to address the evolving needs of our Lake Ozark community.
Website Accessibility
Our website is designed to work seamlessly with popular assistive technologies and follows WCAG 2.1 Level AA standards through:
- Screen reader compatibility (e.g., JAWS, NVDA)
- Keyboard navigation support
- High-contrast design
- Text resizing capabilities
- Alternative text for images
- Mobile and tablet device optimization
Feedback and Support
You can submit feedback or request assistance using our Accessibility Feedback Form.
If you encounter accessibility barriers or need assistance, you can reach us via:
- Email: [email protected]
- Mail: Shelter in a Storm, 1560 Bagnell Dam Blvd., P.O. Box 194, Lake Ozark, MO 65049
Grievance Procedure
We aim to respond to all accessibility concerns within 5 business days. If your issue remains unresolved, you may escalate it to the Missouri Commission on Human Rights.